Franklin & White
Since 1995, Franklin & White has served the talent recruitment and leadership development community as a one-stop shop for assessment success.
Assessment experts Bobbin Franklin and Katie White co-founded Franklin & White to provide assessment support to leadership development coaches and consultants. Today’s Franklin & White supports talent recruitment and leadership development professionals across the board – from independent practitioners to those working in consulting, non-profits, exec and higher ed, government, and corporate HR.
Franklin & White is known in the leadership community as the gold-standard for assessment advice and administration. You can count on us to provide:
- expert, agnostic guidance about the best assessments to accomplish your selection and development goals
- a vetted portfolio of assessments that are research-based and scientifically-validated
- top-notch assessment administration from a highly-experienced staff with deep roots in the leadership development space
We are committed to seamless delivery of assessments so you can focus on client outcomes and leave the rest to us.
Working with us
Franklin & White offers complete wrap-around assessment administration services. You tell us who’ll be taking the assessments. We take care of the rest. From purchasing and customization, launch and follow-up, all the way through report and deck preparation, ancillary material ordering, and shipping, we do “all things assessment” so you can focus on client outcomes.
Administration services typically include working with clients to coordinate assessment-related communication to participants, troubleshooting and fielding participant questions, ongoing follow-up to ensure successful completion of the assessments, assessment scoring, and report delivery to the certified facilitator (electronically via secure channels). F&W also provides periodic status updates to clients. Printing and shipping are available for an extra fee.
To initiate an assessment request compete our online order form. You will receive a confirmation and your order will be assigned to an F&W assessment administrator.
In 2018, Stephanie bought Franklin & White from the company’s founders, after working closely with Bobbin and Katie for years.
Stephanie brings significant experience in assessments, leadership and organizational development, and executive coaching. She spent 15 years at the Center for Creative Leadership, initially managing CCL assessments and certification process, and then served many years as a CCL Senior Faculty designing, delivering and managing leadership programs and engaging in executive coaching. In 2014, she began consulting for AlixPartners (a global consulting firm) and subsequently launched Positive Developments, her own leadership consulting firm.
Bill joined Franklin & White December 1, 2022. He was Stephanie Lischke’s colleague at the Center for Creative Leadership (CCL) in the Assessment Division where they worked side-by-side to develop strategy, drive revenue, conduct certification workshops, and partner with the assessment processing team.
Bill brings significant experience in business development, process management, and building high performance teams. He spent 27 years at CCL starting as the first sales manager for the assessment business and ending as the Director of Inside Sales for the America’s. Bill is certified in multiple self and multi-rater assessments and served as a coach for CCL’s Leadership Development Program.
Past community activities include as a coach for YMCA Youth Soccer, Trustee – Greensboro Montessori School, tutor for the Math SuperStars Program for Advanced Learners – Brooks Global Elementary School and alumni recruiter as a founding member of the University of Richmond Alumni Association. He and his spouse Karen are empty nesters with three adult children starting their own careers. His current passions include triathlon and BBQ where he can show off his Billy’s SLAPP’N SAUCE line of BBQ Sauces and Rubs, take part in events and compete at festivals.
Print & Fulfillment Manager
Cheryl joined Franklin and White in June 2023 as our Print & Fulfillment Manager. Before coming to us, she worked at the Center for Creative Leadership for 34 years, retiring in June 2020. Cheryl held several roles at CCL including administrative support, IT trainer, and Manager of Printing Services.
Sharon joined F&W in August 2022 as an assessment administrator. Prior to joining F&W, Sharon worked at the Center for Creative Leadership for 10 years as Manager, Corporate Relations in Greensboro, North Carolina, responsible for managing the corporate sponsor relationships. She was also Manager, Program Support Services at the San Diego campus, responsible for guiding a team of coordinators who supported program delivery, including project management, assessments, and logistics. Sharon is also an experienced fundraiser for the arts (Pittsburgh Symphony) and education sector (International School of Kuala Lumpur). For 12 years, Sharon and her family lived abroad in Belgium, Singapore and Malaysia, and they now call Indianapolis home.
Cathleen joined F&W in October 2022 as an Assessment Administrator. Cathleen brings over 30 years of experience in Customer Service and Project Management in the government and education sectors. Most recently she worked at the Center for Creative Leadership for 15 years where she had multiple roles including Client Services, Sr Project Manager and Manger, Custom Operations Project Management, as well as Implementation Manager. Cathleen is certified in the Center for Creative Leadership’s – 360 Assessment Certification Course, Project Management Institute – Project Management Profession (PMP) and Six Sigma – Green Belt.
Director of Business Development
Susan Rossetti comes with more than 20 years of experience in development and marketing, having served as Senior Associate Director of Development at the University of Chicago, Director of External Affairs at the Arts & Business Council of Chicago, and in marketing roles at Film Independent and M&T Bank. Susan is also affiliated with the Center for Creative Leadership where she currently serves as a course manager for digital learning products. Her broad skillset and strategic mindset are a terrific addition to the Franklin & White team.
Finance and Accounting Manager
Mandi joined us after serving as the Financial Controller for Shift Now, Inc. for 13 years. Since 1994, Mandi has also been the co-owner and head of financial operations of Wagoner’s Nursery LLC & Bruce Wagoner Christmas Trees.
Andria joined F&W in December of 2021 as F&W’s new Assessment Manager. Prior to joining F&W, Andria worked for the Center for Creative Leadership for 10 years as a client advisor, project manager, and most recently as an Implementation Manager. Prior to CCL, Andria worked in sales management for 15 years at Pace Communications and American Express.