We make coaching assignments, organizational development projects, and leadership development programs successful with psychometric and 360 assessment support
Franklin & White, Inc. was founded in 1995 to provide support services to management development consultants. Business partners Barbara P. “Bobbin” Franklin and Katie R. White had worked together in leadership and organizational development—a combined 40+ years—where they became expert in psychometric assessment tools and instruments.
While at the Center for Creative Leadership (CCL), Greensboro, NC, Bobbin and Katie introduced many innovations, including a centralized test processing function, a tuition reimbursement program for staff, a development program for executive secretaries and a scholarship program for nonprofit executives.
Bobbin began her career in 1973 as a training associate at CCL, coordinating programs, scoring instruments and designing programs and materials. By 1980, she was Manager of Support Services, which included managing and coordinating an extensive administrative staff and some 40 outside consultants in support of more than 150 training programs per year. In 22 years at CCL, Bobbin provided one-on-one feedback to over 500 program participants, trained feedback givers and was program facilitator for small group discussions. Bobbin is a graduate of The University of North Carolina at Greensboro.
Katie started at the Center for Creative Leadership in 1973 as executive secretary to Visiting Fellows Donald MacKinnon and David Campbell. In 1981 she became the Center’s first female vice president. In her tenure she managed a variety of administrative functions, including marketing, registrations, test processing, telecommunications and publication sales. In her last position at CCL, she managed a staff of 28 handling program registrations and all test processing. She is a graduate of Guilford College, Greensboro, NC.
During 20 years with the Center for Creative Leadership, Mandy developed her skills in a variety of assignments, including program coordinator, information technology, client relationship management and contract writing. She was involved in designing and administering one of the first online and customizable 360 assessments. Mandy joined Franklin & White in 2005. She holds a Master’s degree in Public Health from the University of North Carolina at Greensboro.
Maggie joined us in 2010 as official greeter and security guard. Many of our local consultants personally pick up their work just to visit Maggie. While she enjoys their attention, as well as interacting with regular delivery people, her favorite times are snow days.
Heidi’s background is in customer service and project management for the printing industry where she honed her organizational skills with a wide variety of customers from Lexington Home Furnishings, to GAP, and Smith Sport Optics. She has two (mostly) grown children and enjoys tending to her 100-year-old bungalow, quilting, and travel. Heidi has a B.A. in English from Appalachian State.
Rachael is passionate about providing outstanding customer service and exceeding client expectations. She believes in the power of assessments and the impact this information can have on individual and team development. During 12 years at the Center for Creative Leadership, Rachael served a variety of functions in Research, Innovation and Product Development as well as Custom Program Management. She graduated from UNC-Asheville and completed graduate coursework at the University of Tennessee School Psychology program. A native of Greensboro, Rachael loves to spend time with her husband, son and lovable dog Grover.