Back-office management for assessments,  development & learning design

Franklin & White logo icon Franklin & White is the go-to firm for back-office management of assessments, program and project management to assure excellence in accurate feedback data.

If you facilitate leadership development initiatives, change management initiatives or similar high-level executive engagements, you don’t want to be distracted by the administrative details.

We boost your client satisfaction with professionalism and dependability so you can focus your attention on client engagements.


Franklin & White is the trusted partner for assessments purchasing, implementation and scoring for executive coaches, leadership consultants, organizational development professionals, and university executive programs around the world.

We provide prompt scoring and management of major assessments listed here. We also perform back-office functions and offer a variety of support services and special project skills that are unique to the needs of the talent development industry.


Including these assessments

  • Campbell Leadership Descriptor
  • Change Navigator
  • Change Readiness
  • Change Style Indicator®
  • Conflict Dynamics Profile (Self assessment version)
  • CPI 260® Personality Assessment
  • CPI 434® Personality Assessment
  • Decision Style Profile®
  • DiSC®
  • The DRiV®
  • EQ-i 2.0
  • FIRO-B™
  • FIRO-Business™
  • FourSight®
  • Hogan Development Survey© (HDS)
  • Hogan EQ Report©
  • Hogan Judgement
  • Hogan Personality Inventory© (HPI)
  • Hogan Motives Values and Preference Inventory© (MVPI)
  • Influence Style Indicator™
  • Inclusive Behaviors Inventory (IBI)™
  • Job Challenge Profile©
  • Learning Tactics Inventory©
  • MBTI®
  • Strong Interest Inventory®
  • Thomas-Kilman Conflict Mode Instrument (TKI)®
  • Watson Glaser III
  • WorkPlace Big 5 Personality Profile™
  • WorkPlace Big 5 Values Profile™
  • And more…

Call (336) 545-4533

360 Assessments

Including these assessments

  • Ambiguity Architect®
  • Benchmarks® by Design™
  • Benchmarks® for Executives™
  • Benchmarks ® for Learning Agility™
  • Benchmarks® for Managers™
  • Campbell Leadership Index© (CLI)
  • Conflict Dynamics Profile 360
  • Denison Leadership Development 360™
  • EQ-i 360
  • Higher Ed 360 Suite
  • Inclusive Behaviors Inventory 360
  • KSA Suite
  • Leadership Versatility Index® (LVI)
  • Med 360 Suite
  • People Skills EQ 360
  • Skillscope®
  • Transitions 360
  • Workplace Performance 360
  • And more…

Call (336) 545-4533

Team/Organization Assessments

Including these assessments

  • Campbell-Hallam™ Team Leader Profile (TLP®)
  • Campbell-Hallam™ Team Development Survey (TDS™)
  • Campbell Organizational Survey (COS™)
  • Denison Organization Culture Survey™
  • FourSight Thinking Profile
  • KEYS® to Creativity and Innovation
  • KSAT (Knowledge, Skills, and Attributes of High Performing Teams)
  • Leadership Gap Indicator
  • Team Assessment Survey (“The Rocket Model”)
  • Team Effectiveness 360
  • Team Personality Summary (TPS)
  • And more…

Call (336) 545-4533

“Franklin & White has been my collaborator in leadership development for over two decades. Relationships do not last this long without superior products, terrific service and solid partnerships. They always score 10 on all three.”

Ed O'Neil

O'Neil & Associates

Learning Resources

Are you planning a custom training and development engagement? We provide concierge service to assemble your curriculum-support materials: books, publications, experiential activities, and learning tools.

Franklin & White can fill orders if you know what you need, or we can curate a package of materials based on our experience and partnerships with leading publishers.

Books & Publications

Purchase any of the leading books and publications for training and development. Or let us know about your program and we can make suggestions. Use the form below or call us: (336) 545-4533.


Card decks and group experiences for leadership development are proven effective in learning engagements and change management. Purchase your favorites from Franklin & White or let us help with suggestions. Tell us about your needs using the form below or call us: (336) 545-4533.

Experiential activities

We can tailor a package of experiential activities, games and team-building exercises from leading developers and publishers. Tell us about your needs using the form below or call us: (336) 545-4533.

Coming soon!

Look for more, Spring 2022

Franklin & White is currently adding a wider range of books and literature for training and development professionals.

I really appreciate working with you. How much easier you make life for me!
 It’s amazing how the ‘little’ things really are the big things when it comes to efficiency and effectiveness.

Joyce Richman

Principal, Joyce Richman and Associates, Ltd.

Support Services

Franklin & White serves as your back-office resource to give your engagements greater impact.

Our knowledgeable team can provide administrative support or project management to expand your staff bandwidth.

We provide white-label material design, including workbooks, Powerpoints and learning materials, that you can brand.

And you can rely on Franklin & White for complete facilitation support.

Project Management or Support

The Franklin & White team can serve as the administrative headquarters for a variety of leadership development or learning experiences. Registrations, notifications, records, etc. Call (336) 545-4533 to discuss.

Material design

We have decades of experience working with training and development materials. Our team can produce branded materials for sole proprietors and larger consultancies. Call (336) 545-4533 to discuss.


We’re qualified to help you plan learning engagements, curating all materials and training the leaders.

Set up a call with our management team to discuss your needs. We’re set up for flexibility and innovation and we can add bandwidth to your organization. Call (336) 545-4533. 

Franklin & White is an established partner of Executive Education at The Fuqua School of Business. They have consistently provided confidential leadership results of those senior executives who have attended the Advanced Management Program (AMP) at Duke University. Whether it is the Campbell Leadership Instrument, FIRO-B or Myers-Briggs assessments, we depend on Franklin & White to provide the leadership coaches with accurate and reliable results.

Jenny McMaster

Program Manager, Executive Education, The Fuqua School of Business

Franklin & White experience since 1995

Our experience includes supporting numerous independent consultants and some of the most progressive learning organizations and academic leadership institutions in the world with psychometric administration and support for leadership development. We work with four of the top 10 from the Financial Times Business Education rankings.

Franklin & White clients

  • Center for Creative Leadership
  • Center for Healthcare Strategies
  • Duke Corporate Education
  • Duke University Hospital
  • Executive Development Group, LLC
  • Fuqua School of Business, Duke University
  • Getty Leadership Institute
  • Goizueta School of Business, Emory University
  • Gulfstream Aerospace Corporation
  • Ingersoll-Rand
  • Johnson Graduate School of Management, Cornell University
  • Kaplan DeVries
  • Kenan-Flagler Business School, University of North Carolina
  • Kennametal (US, Germany, Australia, and India)
  • Kramer Leadership
  • Leadership Columbus
  • Leadership Wilmington
  • Nonprofit Leadership Institute, Duquesne University
  • Pilgrimage Professional Development Group
  • Nationwide
  • Ruth’s Chris
  • Siemens Corporate Executive Development
  • Siemens Medical Solutions
  • Swain Center for Executive Education and Economic Development, UNCW
  • Summit Leadership Partners
  • University of Calgary
  • University of San Francisco, School of Nursing

Client comments

Franklin & White provides excellent service to our company in the on-line administration of 360º and personal assessment tools.  They are professional, confidential and respond to our needs, consistently and thoroughly. We would highly recommend their services to anyone running a small consulting company that needs “back office” support.

Donna Cook
Ure & Associates

Franklin & White handles sensitive psychometric data in support of one-on-one coaching or team building programs with “virtual perfection” in their attention to precise detail and to world-class quality in designing and producing supporting materials. I never have to worry.  Delivery of all their services is done in a high-performance, responsive, timely and good humored manner—down to the smallest detail such as the now arcane and nearly lost art of alphabetizing lists and test reports!

Peter J. Neary, Ph.D.
Peter J. Neary Associates and Anderson Neary Associates

As a start-up consulting company, I have come to depend on Franklin &
White for absolute world-class and worry-free service. I consider Frankin & White an extension of my own firm. They are tremendously responsive, do outstanding work, and interface extraordinarily well with my clients. My only regret in using Franking & White is that I didn’t start sooner!

Dr. Paul R. Damiano
Good Works Consulting

I was very impressed the first time that I used Franklin & White. The reactions were immediate, the quality impeccable and the attitude very professional. The second time I used Franklin and White I was not disappointed. The reactions, quality and professionalism were just as good as the first! My colleagues and I will definitely continue to use their first class services.

Jeremy Scanlan
Inter Connect
 Business Relationships Across Cultures